Privacy Policy

Effective Date: 15/1/25

Welcome to CaniWebDesign. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant Australian privacy laws.

By using our website, CaniWebDesign, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our Site:

Personal Information

  • Name: To identify and communicate with you.

  • Email Address: To send transactional emails, respond to your inquiries, and manage your account.

  • Phone Number: For communication and customer support purposes.

We automatically collect certain information when you visit our Site, including:

Usage Data

  • IP Address: To monitor and analyse website traffic and trends.

  • Browser Type and Version: To ensure compatibility and optimize user experience.

  • Pages Visited: To track user behavior and improve our content.

  • Device Information: Including mobile device type, operating system, and browser version.

We may also use cookies and other tracking technologies to gather and store this data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to process your orders, communicate with you, and offer customer support.

  • To Improve User Experience: We analyse usage data to improve our Site, develop new features, and optimize content.

  • For Marketing: With your consent (if applicable), we may send promotional emails, newsletters, or updates about our services.

  • To Process Payments: We use Bonsai to securely process payments. Your payment information is handled by Bonsai and is subject to their privacy policy.

  • To Comply with Legal Obligations: We may use your information as required by law, for example, to respond to legal requests, prevent fraud, or comply with regulations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, analytics tools) to improve your experience and analyse traffic on our Site. Cookies are small data files placed on your device.

By continuing to use our Site, you consent to the use of cookies for these purposes. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of the Site.

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers for the following purposes:

  • Payment Processing: We use Bonsai to process payments securely. Your payment details are handled in accordance with Bonsai’s Privacy Policy.

  • Analytics: We may share usage data with analytics providers, such as Google Analytics, to improve the functionality of our Site.

  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and interests.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have certain rights regarding your personal data, including:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request corrections to any inaccurate or incomplete personal information.

  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal limitations.

  • Opting Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt out at any time by clicking the "unsubscribe" link in the email or contacting us directly.

To exercise any of these rights, please contact us at support@caniwebdesign.com.au

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your data, please contact us directly.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of publication. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:


Email: support@caniwebdesign.com.au